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Apple Watch can’t set up cellular service code 08

Jojo1979
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Hi

 

i have an Apple Watch cellular series 7 with latest 9.3 iOS and I can’t add cellular service. Gets stuck on page saying I will be sent a text but if not received then call 202 and mention code 08. Now going back and forth between departments and no one know what to do. 

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Jpmman75
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Can @O2Sarah- help please?

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O2Sarah-
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Thanks for the tag @Jpmman75 

@Jojo1979 I will send you a private message so we can check your account.

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Steve-W
Level 2: Apprentice
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Try a sim swap as described at this link. I had exact same problem and this resolved it. O2 Support sadly was a waste of time.

https://community.o2.co.uk/t5/Discussions-Feedback/Apple-Watch-Mobile-Data-Problem/td-p/1603773#.ZA-...  

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