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Cal_O · ‎23-01-2023

Hi all,

im still having issues with code 14 error on my Apple Watch 8 after it randomly losing its connection around a week ago.
i have attempted a reset, aswell as contacting O2 customer services numerous times. Even the staff in store couldn’t help.
Really at a loss! I’d be extremely grateful if anyone can help.
cheers!

MI5 · ‎23-01-2023

@Cal_O

All we can do is ask our account advisors to help.

@O2Sarah- will be on from 8.00am tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cal_O · ‎23-01-2023

Thank you! Fingers crossed it can be sorted

O2Sarah- · ‎24-01-2023

Thanks for the tag @MI5

@Cal_O I will send you a private message so we can check your account.

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Apple Watch Code 14

I need esim

Move my number

Content lock

Top up

message saying blocked account