on 02-05-2020 16:00
I became an O2 customer yesterday having just purchased a new contact with O2 and an iphone 11. I was told to leave my new phone off all day until 6pm which I did and although I've now got everything working and my old Samsung phone on Vodafone is now saying Emergency Calls only, I am not receiving everyone's text messages. It's only some people's texts that I can't receive eg. I can message my mum but when she replies it never arrives. Earlier today her texts and one or two others were still going to my old Samsung phone, but after trying lots of things and playing with settings, we managed for her to get one text through to me and I replied, but now they're not coming through again. She is not blocked and it's not just her. One or two of my friends also can't get text messages through to me. Has anyone else had issues with just some numbers not being able to text after a port to O2?
on 02-05-2020 16:10
Text messaging is the last service to be provisione on the account.
Rebooting the phone hourly sometimes helps but try going into network settings and manually forcing to Vodafone.
Reset back to O2 after then reboot the phone
on 02-05-2020 23:20
on 03-05-2020 01:06
on 03-05-2020 01:06
RCS is currently only supported on Android.
on 12-05-2020 20:39
on 12-05-2020 20:39
Thanks for answering me but I've still got the problem and it's been nearly 2 weeks now. You say that RCS is only supported on Android and my mum who cannot get her text messages through to me does have an android, but she can send texts to my sister who also has exactly the same phone as me, an iphone11, so the only difference is that I am on O2 and my sister is on Vodafone. My mum's brother is with O2 and my mum's texts get through to him, but he is on an android. I still can't speak to anyone at O2 about it so not sure if there is a solution to this or not, however, I am convinced that It must be that O2 blocks RCS text messages to iphone 11 and other networks do not. Has anyone else every experienced this before?
on 12-05-2020 22:48
on 12-05-2020 22:48