on 06-09-2021 11:46
I have a had a tariff change by aerial communications from 02. Is this legitimate?
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on 06-09-2021 12:40
Unfortunately Aerial are a legitimate company with links to o2.
They put "normal" customers onto business plans with much more difficult terms and conditions and not so great tariffs @Np1.
I would get in touch with o2 customer services to verify what the tariff change you have had is, and why it has been implemented - I would assume Aerial have been in touch with you?
Numbers to get through to o2 are in the guide below:
Guide: Coronavirus Community Help and Support
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 06-09-2021 12:40
Unfortunately Aerial are a legitimate company with links to o2.
They put "normal" customers onto business plans with much more difficult terms and conditions and not so great tariffs @Np1.
I would get in touch with o2 customer services to verify what the tariff change you have had is, and why it has been implemented - I would assume Aerial have been in touch with you?
Numbers to get through to o2 are in the guide below:
Guide: Coronavirus Community Help and Support
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here