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Activation Notifications

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robolly
Level 1: Joiner
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on ‎14-04-2023 18:44

on ‎14-04-2023 18:44

Hi. I am not receiving activation notifaction codes. They do sometimes arrive 12 hours later. I've checked my settings for blocking, they seem fine. I've done everything like put my phone in airplane mode, restarting it etc. But I can't activate my bank now...
Also I have a friends who still use SMS . Sometimes they can arrive up to 20 hours over a 24hr period.

I am at the end of my tether with this now..

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MI5
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on ‎14-04-2023 18:50

on ‎14-04-2023 18:50

@robolly 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151901 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

on ‎14-04-2023 18:50

on ‎14-04-2023 18:50

@robolly 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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