Account

[Deirdre-dd_1234]

hi , I tried to get into my 02 today and it was sending me a code but my messages weren’t coming through as I’ve been having trouble setting up eSIM and now I can’t get into my 02 account 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Enlli]

If you are still on a plastic SIM and it is working I would stay clear of an eSIM if it is not really needed. If not you are storing up trouble.

A quick search of this Community will show that