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Can not find e sim

RH5
Level 1: Joiner
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Hi - my new phone arrived today and I opted for the e sim option but I can not locate this anywhere - have tried the 02 app and by logging into O2

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MI5
Level 94: Supreme
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@RH5 

It should be as below, but if not, go in store with photo ID to get one.

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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