Abysmal Data Coverage in Plymouth

[JKE]

Good afternoon.

I live in Plymouth and have recently transferred from Vodafone to O2. Why is your data coverage so abysmal as struggle to get internet wherever I go? I didn’t have this issue with Vodafone and considering getting a SIM only deal with them despite being in a 3 year contract with you. Paying £24 a month for the call plan and I believe £35 a month for the iPhone. Very unhappy. ☹️

[Bambino]

@JKE This is not O2. This is a customer community. See if anything in this link helps you: How can I sort out my network issues? - o2uk

[gmarkj]

Check if there are any problems in your area at the moment using this link http://status.o2.co.uk/ 

If you download the My Network app from the app store you can report issues to o2.

There is some help from the o2 community on this link (click "view in store" after clicking the link):

Self-help guide Is the network down for me or everyone 

How can I sort out my network issues 

[jonsie]

Are you past your 14 day change of mind?

We always advise trying a PAYG sim before changing networks