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5G

Jy1
Level 1: Joiner
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My phone is set to 5G and I am in a 5G area however I never get anything over 4G! Why is this? 

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MI5
Level 94: Supreme
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@Jy1 

You may need a 5g sim or the free 5g bolt on.

Pop in store with photo ID and they will help you.

https://www.o2.co.uk/storelocator

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Oxonian
Level 31: Resolver
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Are you on PAYG perchance @Jy1 ? 

O2 do not make 5G available to PAYG customers. 👍

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