on 23-07-2024 18:47
I have been trying to port my number from 3 to 02 from the 8th of July and it’s still not active. After going back-and-forth with chat, I finally rang them and O2 customer service was saying there was an error with My PAC code saying it was at ‘appropriate stage’ I don’t know what that means and no do they? They told me to ring three back which I did and they told me my passcode was valid. I cancelled that code and got a new code and gave it to O2 and I’m still getting the same error message from them they just keep saying ring back in 24 hours and we will try again. This is getting ridiculous now. I am paying two contracts and I don’t know what to do. Does it make a difference that My that my new Sim is an eSIM with O2 any help would be much appreciated.
on 03-11-2025 07:51
on 03-11-2025 07:51
You need to speak to the network, who has issued the PAC code.
Also it is always better to start a new thread and not use a year old thread