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GRR
Level 1: Joiner
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on ‎21-06-2023 23:05

on ‎21-06-2023 23:05

O2 transferred my old number.

 

I have attempted to unlock this stupid 18+ access, but they're sending the texts to the number allocated to the phone before my number took over the phone do I'm not receiving the "security codes" mad!

Help! As usual noone reachabel just a crazy computer that doesn't understand.  Very frustrating @

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Bambino
Level 86: Prestigious
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on ‎21-06-2023 23:11

on ‎21-06-2023 23:11

@GRR See if this guide helps: O2 Age restriction: what it is & how to manage it ... - O2 Community

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎22-06-2023 08:07

on ‎22-06-2023 08:07

@GRR 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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