Solved: why am i being charged for disney plus - O2 Community

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Registered: 01-02-2023

Hi! How are y'll, just joined a new tariff a month ago i chose disney plus as an extra because it says have disney plus on us, but i have just received my first bill and i noticed they charge me, i have it on there for 6 months, i thought it was free, have i messed up or have they made an error? Thanks for your help! Take care!

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93897 Posts
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Registered: 04-01-2009

Did you follow the process here

Guide: Adding and removing O2 Extras

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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93897 Posts
610 Topics
7017 Solutions

Registered: 04-01-2009

Did you follow the process here

Guide: Adding and removing O2 Extras

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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Registered: 01-02-2023

yes i did that process thanks, ill get in touch with 02 to see what is going on, thanks

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