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Level 1: Joiner
Posts: 1
Registered: ‎31-12-2019

using data while in europe 02 zone

how do i use mobile data abroad

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Posts: 95,188
Topics: 543
Solutions: 12,065
Registered: ‎04-04-2012

Re: using data while in europe 02 zone

[ Edited ]

@eb 

Just use your phone as normal in EU and stay within your allowances.

Guide: Roaming MegaGuide 

If you did not buy your contract directly from O2 you may need to call customer service on 202 to enable roaming.

Finally, if you have an iPhone you need to have the iData bolt on enabled for data to work. As a temp measure if not working, change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 6,406
Registered: ‎23-07-2014

Re: using data while in europe 02 zone

Hi @eb , how are you getting on since you last posted? There's some good advice from @MI5 above on using data abroad, but don't hesitate to pop back in and let us know if you have any additional questions.

Good luck with your travels! Smiley Happy

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