Solved: upgrades before end of contract

Anonymous · ‎28-01-2017

Question from a non techy & completely unknowledgeable person 'operating' O2 phone contract for a minor in my name. Can you upgrade before the end of your O2 contract? Question 2 - How do you leave O2 before the end of contract?

Cleoriff · ‎28-01-2017

Info here on ending your contract

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

If you check in my O2 it will tell you about upgrade by saying Upgrade Now http://www.o2.co.uk/myo2

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎28-01-2017

Info here on ending your contract

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

If you check in my O2 it will tell you about upgrade by saying Upgrade Now http://www.o2.co.uk/myo2

Veritas Numquam Perit

MI5 · ‎28-01-2017

You can upgrade at any time.
If you have a refresh contract you must pay for the phone in full then you can upgrade to a new contract.
If on standard contract you must pay off the whole contract first, then upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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