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unlatching

Parky01
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Got my contract through carphone warehouse 2 yrs ago, contract almost over o2 can not provide an unlatching code, where do i go at CW to get it unlatched? Galaxy 9s going to sim only monthly and have recieved PAC code.

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gmarkj
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Have you tried using a sim from a different network @Parky01?
CPW phones were normally unlocked (unlatched) so it might work already...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
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Parky01
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Thought that but all we have is 3 o2 sims in this house.
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Parky01
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when I get chance will let you know. Thanks
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jonsie
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MI5
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@Parky01 

Should it be unlikely locked, how to unlock here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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