two numbers, same account...

[HarareGirl]

Good morning,

I have 2 lines on my account (mine and my husband's) that we've both recently transferred over from Three and I was told in store that to be on the same account was better for the Volt benefits and monthly discount.  We both have PAC codes to be able to keep our numbers - I've initiated mine but every time I log on to see if I can also port my husband's number onto his line, it just tells me that mine is in progress...

Will I be able to port his number when mine is done, or is it better to go in store to do it?

Thanks in advance!

[madasaf1sh · Accepted solution]

@HarareGirl 

The store cant do anything, you will need to call o2 and give them the PAC code all the information is here Guide: Migration & porting into O2 and all the ways to contact o2 can be found here Guide: How to find help & contact O2