Re: transformation of my nano sim into e sim

antonio · ‎09-04-2020

hi can anyone indicate how you transform my nano sim into eSim? I am currently in another country and I cannot go to an o2 shop physically ... thank you all for any response

jonsie · ‎09-04-2020

It can't be done, you need to order an esim pack from O2 to your UK address.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

pgn · ‎09-04-2020

That's funny. Here's why:

The eSIM chip is already in your phone - it's a concept.

Mine is not to reason why.

Links to O2 Social Media Team here

MI5 · ‎09-04-2020

Of course

With EE, you just scan a barcode they email to you, but nothing is ever as easy with O2 is it........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎09-04-2020

If it was easy, it wouldn't be right, yep, @MI5. 🙄

Links to O2 Social Media Team here

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