top up

Anonymous · ‎31-08-2015

I topped up with O2 and ended up with a big bundle which i dont need and dont want,I went to the O2 shop the next time,told them i did not want a big bundle,as the phone i was topping up i just used for playing games on,but lo and behold when the top up came through it was yet again a big bundle,it costs a tenner a time and is only active for a month,i can get a years play out of that,any solutions

MI5 · ‎31-08-2015

You'll have to call CS on 4445 as we can't access your account, but I would guess at background data usage.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎31-08-2015

Hi @Anonymous

Have you checked in My O2

http://www.o2.co.uk/myo2

Veritas Numquam Perit

Anonymous · ‎31-08-2015

Is this 4445 number free? as I dont want it take any more credit.

MI5 · ‎31-08-2015

I think it is on your tariff but if not it will be 25p which if you ask, CS will refund also.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎31-08-2015

I've check my o2 account already, but thanks I'll give this number a go.

MI5 · ‎31-08-2015

Let us know how it goes....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

S25 pre order delivery date

Charge to receive calls whilst abroad?

Phoning from abroad

Using 02 in the Philippines

Switch up query