Solved: sim card

Carlossparky · ‎29-10-2020

Hello i have a new phone coming tommorow with new 5g sim.Will i have to activate new sim or do i just insert new sim and it will work

madasaf1sh · ‎29-10-2020

@Carlossparky

If this is a new handset and new contract you will be good to go.

If its an upgrade then you will need to do a simswap, and full instructions are on the simcard wallet, the simswap can take up to 24hrs to complete, but is usually minutes.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts

View solution in original post

madasaf1sh · ‎29-10-2020

@Carlossparky

If this is a new handset and new contract you will be good to go.

If its an upgrade then you will need to do a simswap, and full instructions are on the simcard wallet, the simswap can take up to 24hrs to complete, but is usually minutes.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts

O2

sim card

Ending Contract

I want to upgrade

Switching to O2

Direct debit for my airtime

How do you get hold of an O2 rep,