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Carlossparky
Level 1: Joiner
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Hello i have a new phone coming tommorow with new 5g sim.Will i have to activate new sim or do i just insert new sim and it will work

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madasaf1sh
Level 67: Unsung hero
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@Carlossparky

If this is a new handset and new contract you will be good to go.

If its an upgrade then you will need to do a simswap, and full instructions are on the simcard wallet, the simswap can take up to 24hrs to complete, but is usually minutes.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5619 Posts
  • 32 Topics
  • 1807 Solutions
Registered:
@Carlossparky

If this is a new handset and new contract you will be good to go.

If its an upgrade then you will need to do a simswap, and full instructions are on the simcard wallet, the simswap can take up to 24hrs to complete, but is usually minutes.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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