Re: sim card loss

natster45 · ‎04-03-2017

my son got a new sim card last week with £10 credit on it. we went t o change it today and we have lost the sim card. we have the receipt. is there any way of getting teh credit back

Bambino · ‎04-03-2017

@natster45 You need to speak to customer service. http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

natster45 · ‎04-03-2017

i would if live chat was working. my hearing going so i cant ring em.

Bambino · ‎04-03-2017

If you have an O2 store nearby, call in. They may be able to help you.

I DO NOT WORK FOR O2

MI5 · ‎04-03-2017

If you've lose the sim o2 will issue you with a replacement with the same number and amount of credit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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