signal, or lack of it!

[Anonymous]

o2, what's going on!! I don't pay a small fortune a month to be sat with no signal! An explanation would be nice and compensation!

[perksie]

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@Anonymous wrote:
My wife and I both have O2 mobiles in the same house, she has a signal (on PAYG) and I have no signal on pay monthly. I suggest it is may not be a signal problem in general but based on payment method or only certain customers

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No it's most likely number related.

[Anonymous]

Taken them 6 hours but seem to have signal back. I made the mistake of changing from PayG last month. After today, when I purchase my new phone within the next two weeks, I will be looking elsewhere. I have lost orders. I also attempted to log on and it could not do that properly.  Technology!!!!!!

[MI5]

Well they didn't do it on purpose you know

[perksie]

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@Anonymous wrote:

Taken them 6 hours but seem to have signal back. I made the mistake of changing from PayG last month. After today, when I purchase my new phone witthin the next two weeks, I will be looking elsewhere. I have lost orders.

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There is no guarantee of continuous service on a normal tariff.

[Anonymous]

You have that on good authority then :))

[Anonymous]

no guarantee of anything nowadays, but I shall still be looking elsewhere. Maybe a phone on every network would work

[Cleoriff]

If you read O2 terms and conditions...you will see it stated clearly

[MI5]

Same on all networks.

[Anonymous]

My wife and I have BlackBerry Passports which are on pay monthly, she's data and voice and I've got data and no voice.  Sort out that one. 

[MI5]

Different numbers.....