signal, or lack of it!

Anonymous · ‎25-05-2015

o2, what's going on!! I don't pay a small fortune a month to be sat with no signal! An explanation would be nice and compensation!

perksie · ‎25-05-2015

@Anonymous wrote:
My wife and I both have O2 mobiles in the same house, she has a signal (on PAYG) and I have no signal on pay monthly. I suggest it is may not be a signal problem in general but based on payment method or only certain customers

No it's most likely number related.

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Anonymous · ‎25-05-2015

Taken them 6 hours but seem to have signal back. I made the mistake of changing from PayG last month. After today, when I purchase my new phone within the next two weeks, I will be looking elsewhere. I have lost orders. I also attempted to log on and it could not do that properly. Technology!!!!!!

MI5 · ‎25-05-2015

Well they didn't do it on purpose you know

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎25-05-2015

@Anonymous wrote:
Taken them 6 hours but seem to have signal back. I made the mistake of changing from PayG last month. After today, when I purchase my new phone witthin the next two weeks, I will be looking elsewhere. I have lost orders.

There is no guarantee of continuous service on a normal tariff.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎25-05-2015

You have that on good authority then :))

Anonymous · ‎25-05-2015

no guarantee of anything nowadays, but I shall still be looking elsewhere. Maybe a phone on every network would work

Cleoriff · ‎25-05-2015

If you read O2 terms and conditions...you will see it stated clearly

Veritas Numquam Perit

MI5 · ‎25-05-2015

Same on all networks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-05-2015

My wife and I have BlackBerry Passports which are on pay monthly, she's data and voice and I've got data and no voice. Sort out that one.

MI5 · ‎25-05-2015

Different numbers.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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