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running out of data very quickly

Sellpops
Level 1: Joiner
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‎10-06-2021 14:36

‎10-06-2021 14:36

Hi, Ive recently upgraded and Im still using my old iphone for certain apps without a sim just using wifi. I seem to be running out of data very quickly is this the reason ?

 

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Bambino
Level 86: Prestigious
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‎10-06-2021 14:45

‎10-06-2021 14:45

@Sellpops You can't be using any data if your sim isn't in the phone and you're only using WiFi.

I DO NOT WORK FOR O2



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gmarkj
Level 66: Unequalled
In response to Bambino
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‎10-06-2021 14:48

‎10-06-2021 14:48

Check your new phone to see if WiFi assist is on (switches to mobile data if the WiFi slows down).
Also check for updating OS/apps over WiFi only.
It could also be that everything is syncing and is just eating through your data.
Your phone should tell you what is using the data if you check.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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