Re: reverse number switch

jonc747 · ‎13-05-2020

I have just signed up to o2. When I signed up for the o2 pay monthly sim I provided a pac code to switch my number over with me...I now have the sim with it's own number and it's a lot more memorable than my old number (which I never memorized) Is this o2 sim going to automatically switch to my old number or can I stop this by simply not calling o2 up and keep this new number ?

MI5 · ‎13-05-2020

@jonc747

You'd be advised to call O2 to cancel the change Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonc747 · ‎13-05-2020

I've tried...they aren't taking non emergency calls

MI5 · ‎13-05-2020

@jonc747

Just say it's related to fraud to get through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎13-05-2020

@jonc747 You need to keep trying any and all numbers in the link. Use the option for fraud or lost/stolen if you have to. O2's handling of their customer service has been shambolic at best.

I DO NOT WORK FOR O2

Cleoriff · ‎13-05-2020

@jonc747

This number seems to work well for many

0800 587 4005

Veritas Numquam Perit

O2

reverse number switch

How do I cancel a order

how to speak to someone at o2

ESim issues

Switch Up Online - Not working

ordered device and no update