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remove extras

JoBella
Level 1: Joiner
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on ‎24-06-2024 07:16

on ‎24-06-2024 07:16

I want to remove extra charges - i am being charged for Amazon prime as an 'Extra' but can't seem to find a way to remove it?

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TallTrees
Level 50: Versatile
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‎24-06-2024 07:56 - edited ‎24-06-2024 08:00

‎24-06-2024 07:56 - edited ‎24-06-2024 08:00

Hi @JoBella 

Usually extras through o2 are accessed through MYO2 

Go down list Services

Then extras

CANCEL THERE



HAPPINESS IS BEE SHAPED

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Enlli
Level 66: Unequalled
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on ‎24-06-2024 08:00

on ‎24-06-2024 08:00

Guide: Adding and removing O2 Extras  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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