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puk code

sappers
Level 1: Joiner
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I need a PUK code for my iphone but any link on the o2 website just crashes

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Dave-O2
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Just writing to confirm that the bug on the website has now been fixed ➡️

 

https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone 

 

@pgn @MI5 @sappers 

Message 11 of 15
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Enlli
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@Dave-O2 

When I enter my number

Screenshot_20231010_174322_Chrome.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 12 of 15
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pgn
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Working now at 19:22 for me, with leading 0 and the ten digits number 👍

1000007766.png

 

Message 13 of 15
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Dave-O2
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Thanks @Enlli @pgn 

 

Seems to be working my side @Enlli does this work if you use another browser/device or clear cookies and cache?

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Enlli
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Same on a different browser but works on my Galaxy Tablet which has the same version of Android and Browser.

Still I get those annoying pop ups on my phone but not on my Tablet....figure that one out!

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 15 of 15
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