phone upgrade

[Terry57]

Ive upgraded our two phones. I've installed the esim on one but my wifes is still being processed and after 36 hours we it is still being processed but her old sim has been cancelled. How long do we have to wait?

[Cleoriff]

@Terry57 

Keep rebooting the phone and it should happen today.

If you need to call O2 all numbers including social media links are in this guide Guide: How to find help & contact O2