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payment date

HLL1991_
Level 1: Joiner
  • 2 Posts
  • 2 Topics
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Registered:

Hi. 

I change my payment date to last month to the 15th of feb? I have my statement through and it states my bill date is still the 6th? Can you help me please

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Enlli
Level 66: Unequalled
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Registered:

If your bill date is the 6th then payments are taken 14 days later on the 20th

We are all customers here so contact Payment Management 

You can get in touch with Payment Management team on 0800 902 0217 

 

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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