paying phone bill online

[sashaashley-ox]

I want to pay my phone bill and Apple Watch via the app but it isn't showing? i've been on the phone for the last hour waiting to speak to someone. is anyone else having this issue?

[pgn]

You may find recent work on O2's back-end billing system is to blame, it has been affecting many if you scan the forum.

Nothing for it but to persist and contact O2 in any of the ways in here, Social Media seems best: Guide: How to find help & contact O2 @sashaashley-ox 

[Enlli]

Setting up a Direct Debit will prevent you having grief in the future

[Cleoriff]

@sashaashley-ox 

Guide: How to Pay Your Bill (Airtime & Device Plans)