old number back again?

[dcandersson]

I used to have a pay monthly account but let it lapse when I went abroad (owing O2 some money). This was back in 2013

I have just come back and I would like my old phone number back (I have now just paid off the money on the old bill!). 
Is there a way to do this?

[MI5 · Accepted solution]

You need to ask o2 if your number is still available.
If so, it may be possible, but usually numbers get recycled after 6 months or so.
http://www.o2.co.uk/contactus

[Cleoriff]

@dcanderssonI doubt you will gt it back now though worth a call to customer services https://www.o2.co.uk/contactus

[PhoneChanger]

Numbers get recycled after 6-12 months and if it wasn’t an original O2 number (for example if it was one you ported in) it will have been returned to the original network.

[Marjo]

Hi @dcandersson, it's been a while since you posted your question, so I just wanted to check if you have any update on this? Did you speak with customer service regarding your old number?

[dcandersson]

So much for all the pious ****** I was told about it being a technological impossibility to ever get your number back again.

A single clearly argued letter to the Chief Exec and bing! hey presto! and simsalabim!I have got my old number back without even a peep of trouble.

DCA

x

[MI5]

Good news

[Cleoriff]

Pleased to hear it @dcandersson

[BamBam1982]

are you still active? need my dads old nuimber back as he passed away last year

[jonsie]

Sorry to hear that @BamBam1982 

You need to contact customer service to see if the number is still available.