o2 have messed up my bill once again

[Charlieboyoo]

Hi everyone need advice here.o2 messed up my account back in june,then sent me an astronomical bill.Was told it was all resolved and it will be cleared by o2 customer services and the complaints team.My bill has arrived and once again i owe out money.I lost the compesation i was given for losing service when they messed my account.i tried contacting o2 and brilliant their systems are down.I was promised it was all resolved and now typical a new problem.Best part is it takes o2 a month to resolve their bill

[Cleoriff]

Three times I have phoned CS at 8.30am. Once I got Glasgow and more recently Leeds x2....

[Charlieboyoo]

Thanks,well hopefully I will get answers in the morning.im sure they have like,I think it's just ive been a bit unlucky.some people are very helpful and some are very ignorant and rude.

[Charlieboyoo]

I mean customer services people.lol.just incase anyone gets the wrong idea!