Solved: number blocked

bigson · ‎11-01-2022

hi

i have a monthly contract with 02

and have just upgraded my phone

I got a new sim with it

and I asked to stay with the old number

I lost the old phone on Saturday but I had changed the sim over to my new phone

I reported the loss of my phone to 02 today

and they have blocked the number

even though I told them I had the sim

now i can not get in touch with them

can anyone help

gmarkj · ‎11-01-2022

You can call customer services using Skype @bigson (how to and numbers in the guides below).

Alternatively you can get in touch with o2 using social media.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎11-01-2022

You can call customer services using Skype @bigson (how to and numbers in the guides below).

Alternatively you can get in touch with o2 using social media.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2