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Level 1: Joiner
Posts: 12
Registered: ‎06-12-2018
Accepted Solution

nuisance caller

hi peeps, for the last few weeks iv had a nuisance robot voice leave me voicemail, it says "hello, .................. has tried to call you today, but dont worry we will call you back" i cant make out the name of the company as its hard to hear with the robotic voice!

i can not block the number as my phone doesnt ring, it goes straight to answerphone for this call only.

how do i stop these messages, they come through at least 2 or 3 times a day

regards pip1 

Posts: 71,610
Topics: 677
Registered: ‎14-01-2013

Re: nuisance caller

Hi @pip1

 

You can't block them. You could have a change of number though O2 allow you one free change

Ring customer services on 202 or 4445.

 

Follow advice here as well https://community.o2.co.uk/t5/How-to-Guides/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-st...

*The Game Is On*


Level 1: Joiner
Posts: 12
Registered: ‎06-12-2018

Re: nuisance caller

thankyou for your advice, will give them a ring
regards pip1
Posts: 87,600
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: nuisance caller

If you don’t need it, turn off your voicemail by dialing 1760
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 71,610
Topics: 677
Registered: ‎14-01-2013

Re: nuisance caller

Best of luck @pip1

*The Game Is On*


Level 1: Joiner
Posts: 12
Registered: ‎06-12-2018

Re: nuisance caller

Ok big delay in my outcome for this nusience caller problem I had, I rang O2 who sent the info to a specialist team that deal with these problems, not sure what they did as u kept missing their call back but the nusience calling stopped so all sorted, big thankyou to the O2 team and support for helping me and sorting out my headache with this
Regards pip 1
Level 1: Joiner
Posts: 12
Registered: ‎06-12-2018

Re: nuisance caller

Omg my predicted text drives me potty, big delay on my behalf not O2, and I was missing their call backs not them 🤦‍♀️
Posts: 71,610
Topics: 677
Registered: ‎14-01-2013

Re: nuisance caller

Pleased it's been sorted @pip1 thumbsup

*The Game Is On*