not recieving calls or texts

Anonymous · ‎05-10-2016

hi my phone broke so i went anf got it fixed but i put it into an iphone, when i got it back i put it back into my normal hone but not i can recieve any calls or text messages. why could this be? i need help ASAP

MI5 · ‎05-10-2016

Doesn't sound like the phone is fixed at all.
Does sim still work in the iPhone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎05-10-2016

Are you saying you put your sim in another phone whilst the original was away for repair?

Veritas Numquam Perit

MI5 · ‎05-10-2016

I think so

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎05-10-2016

Duplicate thread and in wrong section Rich. ..Notified...

Veritas Numquam Perit

MI5 · ‎05-10-2016

Already done both before you appeared from your slumber.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎05-10-2016

@MI5 wrote:
Already done both before you appeared from your slumber.

Slumber?..cheeky b.....(not in Spain you know)......

Veritas Numquam Perit

jonsie · ‎05-10-2016

Bolt on innit...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-10-2016

Not for calls and texts I wouldn't think.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎13-10-2016

Hey @Anonymous, how are you getting on? Did you manage to sort out your phone? Would be great to hear back from you in case you still need any additional advice?

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