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no response about my order

AdePH
Level 1: Joiner
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I placed an order on Sunday and was told I would get a response within 24hours.  It's Wednesday and still no response..  As order not processed no details on My02..... Tried calling contact number and on hold for 45mins....  I am about to change from NEW customer to CANCELLED customer......  Can anyone help...

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MI5
Level 94: Supreme
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@AdePH 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

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