no network

[Anonymous]

Does anyone know what is happening to me please?

Network has been getting steadily worse over the last couple of weeks, now I am lucky to get an hour here or there even at home.

I also cannot get a live chat with anyone online to discuss it.

When i get network then phone is working perfectly and without network is working fine for data through my broadband wireless.

In the Crimbo run up this is causing me eal problems with business and family but I cannot get hold of anyone to help me.

HELP!!!

What can i do?

According to this site there are no network problems.

There are around my phone.

I have been online and reloaded my software and restored settings.

Everything with my equipmenrt registers OK.

What can I do?

Change provider seems the only option if I cannot get o2 to talk to me but my daughters are all on o2 and we all benefit as does o2.

[Anonymous]

o2 will fix it as soon as possible, unfortunately there is no timescale when that will happen

I recommened not to use live chat, if you need to get hold of CS call them instead

Sorry, is your phone on contract? 

[Anonymous]

yes sim only 24 month contract, i completed my original phone 24 month phone contract and looked after my phone because i like it, apart from phone and text, camera and mp3 are what i mainly use, very little online and this is great for me.

o2 seem to begrudge people looking after their phone.

[Anonymous]

how long do you have left on your contract?

is your phone unlocked? if so, might be worth trying different network SIM cards to see if signal is any better in your area

[Anonymous]

over a year left on contract.

don't know if is unlocked haven't tried.

wish i had gone with talk talk now, i get my broadband off them and they were offering me a great deal for sim only, better than o2 apart from the free o2 to o2 minutes.

my 3 daughters are all with o2 and are spread out around the country so allows us to keep in touch as much as we want.

[Anonymous]

contract is irrelevant if i cannot get a signal though.

if it doesn't get sorted quickly i will have to try your suggestion.

my nokia man can tell me if it is locked and unlock it if so.

as i say talk talk are always on at me to go with them and other networks are all offering great deals. maybe just ring around on my landline and get some sims sent to try before i decide

[MI5]

Good deals are no good if you can't get a signal, so making sure the signal is strong should be the first priority over cost or inclusive calls.....

[Anonymous]

It is always best to try different networks for coverage before you sign a contract

We can only hope the network will improve soon in your area

[Anonymous]

Network was good i've been on it for 3 years with few problems, normally strong.

Just recently it has gone erratic.

only last few weeks have become a problem.

Please don't patronise me and treat me like an idiot and try reading through all the thread before you drop clever little snipes then you will not make yourself look so stupid

[MI5]

OK thanks for your insight......

[Anonymous]

we are only trying to help