Solved: Re: no calls or texts - Page 2

jean85 · ‎25-07-2014

hi im wondering if someone can help me, im on pay monthly and my bill got paid yesterday (checked online banking, payment has definitly been taken), bill was higher this month due to me going over my allowance but has been paid. the problem im having is i cant make or recieve calls or make or recieve texts and im wondering why this is?

jean85 · ‎27-07-2014

hi, just to let you know it was a block on my phone and it is all sorted now (lesson there on not going over allowance again). thanks to who suggested live chat as that sorted it out

Anonymous · ‎27-07-2014

Glad they sorted this for you.

jonsie · ‎27-07-2014

It's good to hear that live chat worked for you. We all have differing opinions about live chat but glad they resolved your issue for you.:smileyhappy:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-07-2014

They should be OK with the simple things

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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