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new phone

Anonymous
Not applicable

on ‎20-10-2014 09:27

on ‎20-10-2014 09:27

i am unable to track my order online infact it says it doesnt exist and i have been trying to contact o2 through the chat online option with no sucess

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jonsie
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on ‎20-10-2014 09:32

on ‎20-10-2014 09:32

More info please.

Where did you make the order, online or instore? When? What phone?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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on ‎20-10-2014 09:37

on ‎20-10-2014 09:37

Hi drunktraveller and Welcome to the forum.

Here is all the points of contact to O2 http://www.o2.co.uk/contactus

Also a help link on tracking http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order
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MI5
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on ‎20-10-2014 09:40

on ‎20-10-2014 09:40

Have you checked under "recent Orders" in your My O2 ?
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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