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new phone bill

KL11xxx
Level 1: Joiner
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on ‎12-05-2022 11:13

on ‎12-05-2022 11:13

My phone bill hasn’t had my 20% student discount taken off and i’m still paying my iphone XR insurance   

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pgn
Level 77: Grand Master
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‎13-05-2022 12:14 - edited ‎13-05-2022 12:15

‎13-05-2022 12:14 - edited ‎13-05-2022 12:15

You need to talk to Customer Services, @KL11xxx - you can get in touch via the social media links below this post, go to an O2 Shop (with photographic id and proof of address), or try calling the relevant number in here - 08:15am seems the best time to call without getting bounced off the queue: Guide: Coronavirus Community Help and Support 

Good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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