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new monthly bills

Maryann
Level 1: Joiner
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Hi!about my latest bill am already in monthly contract for my apple watch ultra 2 of £23 plus why i still have an extra charge of £10 plus on it saying in sync 2

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madasaf1sh
Level 78: King of Kings
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@Maryann 

You have a monthly artime plan linked to it as well as the monthly device plan..

 

Have a look in myo2 via the app or website, if it still doesnt become clear then call o2 on 0344 809 0202 or 202 from your o2 phone.. 

There is no o2 support on this customer to customer forum

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 11841 Posts
  • 65 Topics
  • 3198 Solutions
Registered:

@Maryann 

You have a monthly artime plan linked to it as well as the monthly device plan..

 

Have a look in myo2 via the app or website, if it still doesnt become clear then call o2 on 0344 809 0202 or 202 from your o2 phone.. 

There is no o2 support on this customer to customer forum

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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MI5
Level 94: Supreme
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Registered:

@Maryann 

"sync" is the watch plan which allows you to use your watch independently of your phone.

You can cancel the watch plan if you wish, but the watch will only link to your phone when in close proximity.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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