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on 07-07-2023 10:23
Accepted Solutions
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on 07-07-2023 10:26
@Zack1As members like you we cant answer that.
You need to contact payment management.
Details here Guide: How to find help & contact O2
To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
You can use Skype to call Guide: A Guide to Skype
Veritas Numquam Perit
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on 07-07-2023 10:25
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-07-2023 10:26
@Zack1As members like you we cant answer that.
You need to contact payment management.
Details here Guide: How to find help & contact O2
To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
You can use Skype to call Guide: A Guide to Skype
Veritas Numquam Perit

