mobile data stopped working

ChezD · ‎07-06-2020

My data suddenly stopped. My o2 app is showing 11GB left to use, but it doesn't want to connect.
I've followed the standard troubleshooting (on and off, air mode and off, selecting manually o2) nothing helped.

I've never had that happen to me with other providers. It's 21st century Internet is essential at all times.

Have o2 suddenly stopped providing data?

MI5 · ‎07-06-2020

@ChezD

Of course not.

Check for network issues here https://status.o2.co.uk/

For help on checking your account, call customer service Guide: Coronavirus Community Help and Support

Edit to fix link

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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