mms

[dave4473]

hi i have a samsung a50 but i cant send picture messages all i get is network not supported ive put setting in manully but with no luck so not sure what to do now .

[O2Stacey · Accepted solution]

Hi @dave4473 

Here is the Help and Support page for MMS on the O2 website. 

https://www.o2.co.uk/help/phones-sims-and-devices?page=topic/texts-and-picture-messages

Also unless you have a bolt on for MMS messages you will be charged for every picture you send. Can i suggest alternative ways of sending pictures such as via email or whats app. 

Hope this helps 

Stacey  

[dave4473]

thank you stacey ive just seen the cost for a bolt on so think ill go with the whats app.


many thanks for your help
dave

[GAWAGirl]

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@dave4473 wrote:

hi i have a samsung a50 but i cant send picture messages all i get is network not supported ive put setting in manully but with no luck so not sure what to do now .

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I've been having the same issue and so far O2 have been unable to explain why nor rectify the issue. Also using a Samsung phone and the problem seemed to start around end January. I am well aware I can use other apps to send photos but its causing me problems when I want to send photos to my 81 year old mother who does not use these other methods. Extremely frustrating and I'd just like a fix!