message

[Anonymous]

i am having problem with my txt message.

the make of my phone is STK-STORM 2E PLUZ.

I am on pay-montly sim only contract

I want to know how to set up my APN on my phone.

this phone only aloowed me to use 3G. Is it possible to upgrade the software to 4G.

thanks

.

[Anonymous]

@Anonymous There is no need for software to upgrade to 4G. Are you on contract or pay as you go because the APN’s are different 

[MI5 · Accepted solution]

The apn settings you need can be found here https://www.teamknowhow.com/discover/discover/o2-apn-settings#Android%20APN%20settings%20for%20O2
If your phone is only capable of receiving 3g on O2 due to the frequencies it is programmed to, there is nothing you can do unfortunately.
Also check your message centre numbers are correct as shown here http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...

[Cleoriff]

@MI5Problem with your last link?

Message Centre numbers are here @Anonymous

Pay Monthly   +447802000332
Pay & Go       +447802092035

[MI5]

Works for me but no surprise if it's yet another forum issue.

[Anonymous]

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wrote:

@MI5Problem with your last link?

Message Centre numbers are here @Anonymous

Pay Monthly   +447802000332
Pay & Go       +447802092035

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I saw the same issue when I tried that link. @Marjo @Martin-O2 this needs looking at?

[Cleoriff]

Just tried again on PC using FF and Mobile using Chrome. Still get the error message

So obviously affecting some not others. .

[MI5]

As usual.......

[jonsie]

Its broken too for me on mobile. 

[MI5]

Very strange.
Trying it again http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...