Solved: keep my old number

JJBrown · ‎09-08-2022

I would like switching to O2 from another network and I want to keep my mobile number. I have received the sim card from O2. I tried to keep my old number by online form but unsuccessful. I also tried to call the customer service but still unsuccessful. How can I do?

MI5 · ‎09-08-2022

@JJBrown

Guide here Guide: Migration & porting into O2

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-08-2022

@JJBrown

Guide here Guide: Migration & porting into O2

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎10-08-2022

Hi @JJBrown, were you able to get this sorted?

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