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keep my old number

JJBrown
Level 1: Joiner
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I would like switching to O2 from another network and I want to keep my mobile number.  I have received the sim card from O2.  I tried to keep my old number by online form but unsuccessful.  I also tried to call the customer service but still unsuccessful. How can I do?

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MI5
Level 94: Supreme
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@JJBrown 

Guide here Guide: Migration & porting into O2 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143188 Posts
  • 632 Topics
  • 27460 Solutions
Registered:

@JJBrown 

Guide here Guide: Migration & porting into O2 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Breanna
Former Staff
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Hi @JJBrown, were you able to get this sorted?

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