just joined and keeping same number

[edd78]

hi. i just received a text from 02 asking me to text swap to 20220 my phone is still got my three sim in it, as i awaiting on the arival of my 02 sim card, i gave mt pac code to keep my old no. So do i wait till my 02 sim is in the phone then text swap to 20220

[Cleoriff · Accepted solution]

@edd78 

Check this guide.

Guide: Migration & porting into O2  

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[edd78]

Hi cleoriff

Would it be best filling in the form the now or wait until get my sim card 

Regards 

Eddy

[Cleoriff]

Hi @edd78 

You can do it now according to this part of the porting in guide

To port into O2

To port into O2 you’ll require a PAC from your existing provider. To get this all you need to do is text PAC to the shortcode 65075. This is used for whatever network provider you’re on. You’ll be text back with your code and the expiry date. It it’s not used before the expiry date, it will of course expire and you’ll need to request another. You can then give this to us at the point of sale and your port in will be actioned the next working day if requested before 17:30. If after this point or at the weekend it will be 2 working days.

If you’ve completed your order online and waiting for the phone/sim to be delivered you can complete the port in form here.

For more information on how to get your PAC number, read our dedicated guide!

If the phone had a temporary number prior to the port and the phone you’re using is an iPhone, you’ll need to update the number within the settings to the ported in number. To do this Settings – Phone – My Number. Enter your ported number into here and do a quick reboot of the phone to refresh it.