cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone 8/plus unlocking...

iphone4sir
Level 6: Acolyte
  • 160 Posts
  • 11 Topics
  • 3 Solutions
Registered:
By my calculations this Thursday 22nd is 6 months since the release of both phones. Do you think o2 will allow us to unlock (as per their usual ways) after that period? I notice their website still says you can’t until after the phone is paid off in full...
Message 1 of 42
5,660 Views
41 REPLIES 41

Cleoriff
  • 127020 Posts
  • 834 Topics
  • 7579 Solutions
Registered:

@liggerz87wrote:
What so if you get an iPhone you can't unlock straight away like android throu the my o2 app

Not on newly released iPhones no.

Only way to make sure your new iPhone is unlocked is to buy it outright from Apple

Veritas Numquam Perit

Girl in a jacket
Message 11 of 42
1,315 Views

MI5
Level 94: Supreme
  • 150900 Posts
  • 646 Topics
  • 28746 Solutions
Registered:
Same applies to some android phones too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 42
1,312 Views

Cleoriff
Level 94: Supreme
  • 127020 Posts
  • 834 Topics
  • 7579 Solutions
Registered:

Indeed it does...

Veritas Numquam Perit

Girl in a jacket
Message 13 of 42
1,308 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Thanks for the tag @Cleoriff :smiling:

 

@iphone4sir It night be that there is no info on the unlocking of iPhones yet but I'll certainly ask the question and I'll update you in this thread once I hear back. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? :slight_smile:
signature

Message 14 of 42
1,302 Views

calviin
  • 34 Posts
  • 6 Topics
  • 1 Solutions
Registered:

I got my iphone X on 19th March and was unlocked yesterday by O2 :slight_smile:

Message 15 of 42
1,289 Views

calviin
Level 3: Thinker
  • 34 Posts
  • 6 Topics
  • 1 Solutions
Registered:

7246BA44-3D5B-422C-A271-1EE1440E997D.png

Message 16 of 42
1,285 Views

Cleoriff
Level 94: Supreme
  • 127020 Posts
  • 834 Topics
  • 7579 Solutions
Registered:

@calviinwrote:

I got my iphone X on 19th March and was unlocked yesterday by O2 :slight_smile:


Good to hear @calviin. At least we know O2 are unlocking now :wink:

However the website still claims they can't be unlocked

https://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-netwo...

If you've got an iPhone 8, iPhone 8 Plus, iPhone X, Samsung Galaxy S8 or S8 Plus you won't be able to get it unlocked unless you've paid off your Device Plan in full.

@Martin-O2@Marjocould you check this out please?

Veritas Numquam Perit

Girl in a jacket
Message 17 of 42
1,279 Views

calviin
Level 3: Thinker
  • 34 Posts
  • 6 Topics
  • 1 Solutions
Registered:
Yeah i was expecting them to say no but did it anyway. I'm not planning on using another network I just wanted to have it unlocked just cause :slight_smile:
Message 18 of 42
1,276 Views

MI5
Level 94: Supreme
  • 150900 Posts
  • 646 Topics
  • 28746 Solutions
Registered:
It's happened in the past but has been proven to be a mistake.
If the person processing the request doesn't realise which phone it is or aren't aware of the restrictions, etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 42
1,272 Views

Marjo
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Thanks for the tag @Cleoriff, we will check for you :slight_smile:

Message 20 of 42
1,267 Views