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iPad order

Picklehead
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Hi. Just tried to order a new iPad and confirmed everything but when I can to the card payment I was told parent could not be taken due to an incorrect security code of the back off card.

This was obviously not the case as the transaction is ony bank statement.

How can I resolve this given the current situation?

Thanks
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Picklehead
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Sorry, should read as follows

. Just tried to order a new iPad and confirmed everything but when I came to the card payment I was told the payment could not be taken due to an incorrect security code off the back of my card.

This was obviously not the case as the transaction is now on bank statement.

How can I resolve this given the current situation?
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MI5
Level 94: Supreme
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@Picklehead 

All contact numbers here.

Try any or all of them Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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