iPad data roaming isn’t working

[Lauren_R]

Hello we are abroad at the moment and the data roaming on the iPad we have with o2 isn’t working. I checked data and brought a bolt on to add more as it was low but it still isn’t working. Can you help me sort this please. 

[jonsie · Accepted solution]

These are some tips to try :

•   Reboot the iPad.
•   Manually search for a different network
•   Change data APN to  mobile.o2.co.uk
•   Call customer service to check for any roaming bars
•   Or if you message O2 using the social media links below the banner in this message, they should be able to help you with this