Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250159 Views
  • 2 replies
  • 2 kudos

Resolved! Cancelling my account

I have tried repeatedly to cancel my account with O2 as I have emigrated. Yet there is no one that I can speak to. Only a machine. It is woeful customer service when you have no opportunity to cancel my out of contract account. It seems the only faci...

Jcbl by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Bill

Hello, I am currently travelling in Mexico and when I purchased by airtime and new phone I was led to believe it was included in the travel inclusive zone- the reason I purchased my current contract. However I have just received a for £120 (£6 a day)...

Resolved! Payment late due to no funds going in my bank been scammed

Hi there I need to make my monthly bill payment on the 25th October when my husband is paid from his new job as my part time wage as been is being paid later this month and no funds as my account been frauded. Awaiting the bank to investigate and rel...

Lyndsey09 by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Appalling Mobile Data in Manchester and Surrounding Areas

I have been with O2 for years and have a year left on my contract but it has always been so so bad for data and lately even worse. It is so bad around Manchester that I had to get a PAYG EE sim card for my dual sim phone because O2 is just simply unu...

Absolute disaster Virgin/O2 Volt

Words of warning. Yesterday (2/10/23) I called Virgin Media and negotiated a new Volt contract combining ISP and phone. I gave my PAC code for my existing phone SIM and was assured that on receipt of the SIM my old number would be retained. It wasn't...

Shoebox by Level 1: Joiner
  • 791 Views
  • 2 replies
  • 0 kudos

My order

Is it me our is anyone else waiting for stock to come in store iphone 15pro

Will7 by Level 1: Joiner
  • 529 Views
  • 3 replies
  • 0 kudos

Resolved! esim

hi im looking to transfer my sim to a esim so i dont have to carry 2 phones is this possible

Emma94 by Level 1: Joiner
  • 655 Views
  • 4 replies
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Additional phone contract required

I am an existing O2 customer, but i wish to set up an additional rolling contract for an elderly relative. It won't let me!!

GregM by Level 1: Joiner
  • 606 Views
  • 4 replies
  • 0 kudos

Coverage

I have an IPhone 8, when I go abroad I only get 3G and not 4G.