Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252923 Views
  • 2 replies
  • 2 kudos

Resolved! 1st bill

Ordered a new sim last night low and behold I've received my 1st bill of nearly £15 this morning I don't even have the sim yet what a welcome as a new customer surely this isn't right

Gray75 by Level 1: Joiner
  • 265 Views
  • 1 replies
  • 0 kudos

Old number migration

Hi, I recently took out a new contract via a third party company (tariff still with O2) but O2 are refusing to migrate my number over to the new sim. Has anyone else had this problem? ThanksGlyn

Glyn8834 by Level 1: Joiner
  • 664 Views
  • 4 replies
  • 0 kudos

QR code

How do you get a new QR code sent 

Code6301Y by Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Resolved! Data Roaming outside EU high charges

Hi thereI just moved over from EE. I noticed that when roaming outside the EU on O2 standard rates (no travel bolt on), data is charged around £7.20 a mb which means that simply by turning on ones phone when outside EU could lead to large bills (as t...

AD666 by Level 1: Joiner
  • 2426 Views
  • 7 replies
  • 0 kudos

Resolved! Setup direct debit online

How do I configure a recurring payment online for this sim. It used to be a part of my virgin media deal. Hopwever now it has been transfered to o2 I'm getting threatening messages every month instead of a regular payment being taken.

zebardy by Level 1: Joiner
  • 549 Views
  • 1 replies
  • 1 kudos

Resolved! Rolling plan

I have a rolling plan with unlimited minutes, why does it say I have no credit so I can’t make a call?

Alexmezzo by Level 1: Joiner
  • 463 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel contract

How do I cancel my contract if I do not want to renew it?