how to stop going over data

on 16-06-2017 18:38
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on 16-06-2017 18:38
this is my first time on a monthly contract i would like to know how i can block my son going over his data and being charge extra. thanks in advance
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on 16-06-2017 18:41

on 16-06-2017 18:49
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on 16-06-2017 18:49
@Anonymous You can check your myo2 account to check the data but it will stop once the data has run out
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16-06-2017 19:30 - edited 16-06-2017 19:31
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16-06-2017 19:30 - edited 16-06-2017 19:31
If I'm right you are now charged a flat day rate of £1 per day.
They used to cap it and still do on certain older contracts, but o2 no longer do on new ones. Check with o2 themselves, but any new tariff is no longer stopped at end of you allowance.
New terms now
4. Browsing
UK and Europe Zone data usage only. Data used while outside of our Europe Zone is not included. Applies if a data bundle Bolt On is not chosen.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.
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on 16-06-2017 19:43
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on 16-06-2017 19:48
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on 16-06-2017 19:48
Data bolt ons also carry over for 1 month too if not all used in the month purchased.
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on 16-06-2017 19:52
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on 16-06-2017 19:52
@darrengf wrote:If I'm right you are now charged a flat day rate of £1 per day.
They used to cap it and still do on certain older contracts, but o2 no longer do on new ones. Check with o2 themselves, but any new tariff is no longer stopped at end of you allowance.
New terms now
4. Browsing
UK and Europe Zone data usage only. Data used while outside of our Europe Zone is not included. Applies if a data bundle Bolt On is not chosen.
Interesting screenshot there @darrengf
It does indeed read like you are charged £1 per day if you go over your data.
@MercedesS @Marjo @Martin-O2 can we check what this means in relation to a pay monthly sim please?
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on 16-06-2017 20:20
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on 16-06-2017 20:20
The rule did change and this was when the tariffs were changed when they went up.
at first I thought it was a mistake, but I'm sure I've heard some one was charged a £1 and I'm sure it now reflects this in the terms as well if I remember.
the days of no data once you reached it has gone now 😒
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.
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on 16-06-2017 20:26
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on 16-06-2017 20:26
Anything said about how much you can use, speeds etc?
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on 16-06-2017 20:28
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on 16-06-2017 20:28
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

